Please DO NOT travel to the resort without chains hired in advance

Snow has fallen below entry gate. Please DO NOT travel to the resort without chains hired in advance. Hire chains in advance as they have sold out at the gate. Resort entry passes and toboggan passes are selling out and should be booked in advance Sunday

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Guest Services Store

Book activities, walks, hire or get information

VIsit our Guest Services and Information Centre in Carpark 1 for bookings, check-ins and general enquiries.

We also offer a range of basic food items and personal necessities.

Opening Times:

Guest Services operates between 9.00am to 5.00pm 7 days a week.

You can contact Guest Services on 5165 1136 or info.mtbawbaw@alpineresorts.vic.gov.au.

Services include:
  • Accommodation booking and check-in/out
  • Information about the Resort, skiing, snowshoe, cross country trails and the National Park
  • Basic food supplies, cold drinks and personal items
  • Mountain Bike Rental *during Green Season
  • Mount Baw Baw merchandise *during Green Season
  • Hiking, snowshoeing or cross-country skiing? Complete a trip intention form when departing and returning from your trip.

Daily Snow Reports

For the latest snow conditions, events, discounts, news and information subscribe to our newsletter or Daily Snow and Lift Report.