Facilities
Resort Wi-Fi
Free WIFI can be found throughout the Village, including the following areas: Village Central, Village Central Restaurant, Skiosk, The Village Rental Store. Please visit Guest Services for an access code.
Please note: Wi-Fi is not always available within accommodation
ATM
There are no cash out points on mountain presently. The closest cash out locations are Neerim South and Tyers.
Public Phone
A public Telstra phone is located in the Guest Services Centre / Changeroom Building next to the main carpark.
Baby Changing Facilities
Baby changing facilities are located in the Visitor Centre disabled toilets, and the Village Central Restaurant disabled toilets, allowing access for both parents.
Lockers & Luggage Storage
Limited lockers available at Village Store – Rental and Retail. Baw Baw Ski Hire also offer locker storage for customers hiring through their business.
Guest Services
Green Season: Closed
The Guest Services office is located to the left of Carpark 1. You can purchase basic food and personal items you need from here during your stay, such as hygiene items, snacks, easy foods and milk for your convenience.
There is no supermarket up here, we recommend purchasing on the way to the mountain if you’re cooking in your lodge or if you have special dietary requirements.
Village Store – Retail and Rentals (Winter)
Green Season: Closed
Ski hire store located in the village, offering both equipment and clothing for hire and various accessories for sale.
The Rental store has souvenirs and basic essentials available for purchase.
Warm Eating Area
Green Season: Closed
Located adjacent to the roundabout before you reach the ski bowl, the warm eating areas is a heated, undercover seating area where you can take a break or enjoy your lunch. The warm eating area opens 7am to 9pm daily. There are also toilet facilities in the same building.
Village Central Area
Green Season: Closed
With fantastic views over Gippsland the Village central area has picnic tables, seating, an outdoor stage and is located close to the Resort’s two main food venues(open winter only) and ski hire stores. Through the season we host live music and events in this area.
Food and Drink
Green Season: Closed
The resort has three food and drink venues: Village Central Restaurant (Winter only – Sit-down meals, coffee and drinks), Cafe 11 bar (Winter only) and the newly renovated Skiosk (Winter only*, quick hot food, snacks and drinks). Call the restaurant directly on 03 5165 1123.
First Aid Centre
Green Season: Closed
The Mt Baw Baw First Aid Centre (formerly Med Centre) is operated by Ski Patrol. Please speak to one of our staff if you require medical assistance. Our medical center is not staffed full time.
Prayer Room
Whilst we do not have dedicated prayer facilities, please contact us if you’d like to reserve a space on mountain and we will do our best to assist you.
Ski Hire and Rentals
Green Season: Closed
There are multiple ski hire options on the mountain. Please visit our Rentals page for more information.
Fuel
There is no fuel available at the resort or surrounds, please ensure you fill your tank before departing Neerim South, Moe, or the Yarra Valley.
Electric vehicle charging station
There is presently no EV charging station at the Resort.
